Established in August 28, 1992 John Keells Office Automation (Pvt) Ltd (JKOA) is a subsidiary within the Information Technology sector of John Keells Holdings PLC, one of the most respected conglomerates in Sri Lanka. JKOA is the leader in office automation solutions, comprising a product portfolio of world-renowned brands. Continually listening to the needs of customers and focusing on social, environmental and economic responsibility has helped JKOA achieve significance and success in an aggressive local market. While the corporate sector clientele are serviced directly, consumer markets are covered by a growing base of resellers located island wide.
JKOA is the authorized distributor for products and services of;
a. Toshiba Singapore Pte., Ltd.
b. Samsung Electronics Co., Ltd.
c. Samsung India Electronics Pvt. Ltd.
d. Hitachi Home Electronics Asia (S) Pte Ltd.
e. RISO Kagaku Corporation
f. ASUS Tek Computer Inc.
g. Firich Enterprises Co., Ltd.
i. Zebex Industries Inc
j. Bixolon Co, Ltd.
k. Context. Asia – Pasific
l. LAVA International Ltd.
m. Dell Global Sri Lanka
The service portfolio of the company includes ;
a. Warranty and post warranty support
b. Replacement of defective parts
c. Operating system installation and optimization
d. Hardware and warranty extension upgrades
JKOA has 244 full time employees as of July 02, 2015